Crust Wallet Terms of Service
Last Updated: Oct 17, 2019.
Dear User,
Thank you for choosing Crust Wallet. This Crust
Wallet Terms of Service (“Agreement”) is made between you (“you” or “User”) and
Cloudarium Co., Ltd. (“Cloudarium” or “we”) and is legally binding between you
and Cloudarium.
Cloudarium hereby reminds you that you must carefully
read the full content of this Agreement and other documents mentioned in this
Agreement before using Crust Wallet (“Crust Wallet” or “App”). Particularly,
you must carefully read the section of “Disclaimer and Limitation of Liability”
and other sections which are displayed in bold. You must make sure that you
fully understand the whole Agreement and evaluate the risks of using Crust
Wallet on your own.
I. Confirmation and Acceptance of this Agreement
1. You understand that this Agreement and other
relevant documents apply to Crust Wallet and the Decentralized Applications
(“DApps”) which are developed and owned independently by Cloudarium on Crust
Wallet (and excluding DApps developed by third parties).
2. After you download Crust Wallet and start to
create or import wallet, you are deemed as having read and accepted this
Agreement, which shall cause this Agreement to become effective and legally
binding on both you and Cloudarium immediately.
3. Cloudarium may, at its sole discretion, modify or
replace this Agreement at any time. The modified Agreement will automatically
take effect once it is posted on Crust Wallet and you will not be notified
separately. If you do not agree with the modifications, you shall cease to use Crust
Wallet immediately. Use of Crust Wallet by you after any modification to this
Agreement constitutes your acceptance of this Agreement as modified.
4. If you are under 18 years old or you are a person
of no capacity for civil acts or a person of limited capacity for civil acts,
please use Crust Wallet under the guidance of your parents or guardians.
II. Definition
1. Crust Wallet: means the blockchain wallet developed
by Cloudarium based on Crust (and other blockchain systems which Crust Wallet
may support in the future) and other supporting tools which are developed for
the convenience of the Users when using blockchain systems.
2. User:
a) a User must be a natural person who possesses full
capacity for civil acts;
b) if you are under 18 years old, please use Crust
Wallet under the guidance of your parents or guardians. If any person of no
capacity for civil acts conducts any transactions on Crust Wallet or any person
of limited capacity for civil acts conducts any transaction which does not
commensurate his/her civil rights or act capacity, the parents or guardians of
the User shall be liable for the consequences of such transactions.
4. Create or import wallet: means you use Crust
Wallet to create or import wallet after you accept this Agreement.
5. Wallet Password: means the password you set when
you create the wallet. The Wallet Password will be used to encrypt and protect
your Private Key. Crust Wallet, as a decentralized application, will not store
your Wallet Password on our servers, nor will your Wallet Password be stored in
your own mobile devices. If you lose or forget your Wallet Password, you will
have to reset the Wallet Password with your Private Key or Mnemonic Words.
6. Alert: means the messages displayed on Crust
Wallet’s operation interface which provides suggestions for Users on subsequent
operations.
7. Specific Users: means Users who should cooperate
with Cloudarium and disclose Personal Information in order to comply with the
laws, regulations and policies of PRC and USA.
8. Private Key: consists of 256 random bits. Private
Key is the core for the User to hold and use the Tokens.
9. Public Key: is derived from the Private Key based
on cryptography and is used to generate wallet addresses. A wallet address is a
public address for reception of Tokens.
10. Mnemonic Words: consists of 12 (or 15/18/21/24) words
which are randomly generated, and it is based on BIP39, the industry standard
of blockchain. It is a human readable format of words to back up your Private
Key for recovery.
11. Keystore: means Private Key or Mnemonic Words in the
format of a file which is encrypted and protected by the User’s Wallet
Password. Keystore is stored only in your browser local storage and will not be
synchronized to Cloudarium’ servers.
12. Tokens: means the tokens which are supported by Crust
Wallet currently, including but not limited to CRU, CSM and so on.
13. Materials: means contents in the columns of
“Browse”, “Market” etc. on Crust Wallet. The Materials are Cloudarium’
proprietary properties. User shall not reproduce or distribute the materials
without Cloudarium’ permission and authorization.
14. Personal Information: means information recorded
in electronic or any other form which may identify a natural person when used
alone or in combination with other information, including but not limited to
name, date of birth, identification card number, personal biological
identification information, address, telephone number, bank card number, e-mail
address, wallet address, mobile device information, operation record,
transaction record, but excluding Wallet Password, Private Key, Mnemonic Words
and Keystore.
15. PRC: means the People’s Republic of China,
excluding Hong Kong, Macau and Taiwan for the purpose of this Agreement.
III. Services
1. Create or import wallet. You may use Crust Wallet
to create a new wallet or import wallets generated by other wallet application.
You may only import wallets with Tokens which are supported by Crust Wallet.
2. Transfer and receive Tokens. You may manage your
digital Tokens by using the transfer and reception functionalities of Crust
Wallet, i.e., you may revise the blockchain ledger by signing with your Private
Key. Transfer of Tokens means the payer transfer the Token to the blockchain
address of the payee. The actual transfer of Tokens happens on the blockchain
system (instead of on Crust Wallet).
3. Observe the quotation. You may use Crust Wallet to
observe the quotation of the Tokens supported by Crust Wallet. The quotation of
each Token is captured by Crust Wallet from corresponding exchange and is
displayed in the “Market” column on Crust Wallet.
4. Manage Tokens. You may use Crust Wallet to add,
manage or delete the Tokens supported by Crust Wallet.
5. Browse DApps. Users may use Crust Wallet to visit
and use the services provided by DApps (including DApps developed by Cloudarium
and DApps developed by third parties).
6. Transaction records. We will copy all or part of
your transaction records from the blockchain system. However, Users shall refer
to the blockchain system for the latest transaction records.
7. Suspension of service. You understand that we are
not able to reverse or cancel the transaction because transactions based on
blockchain technologies are irrevocable. However, under certain circumstances,
we may suspend or limit the function of Crust Wallet used by a particular User.
8. Depository Service. You may choose to open
Depository Service supported by Crust Wallet. Your open of Depository Service
shall be deemed as entrusting your Tokens to Crust Wallet and Crust Wallet has
right to use your Tokens to acquire node reward and allocate the reward to you
proportionally. You understand that Crust Wallet cannot guarantee the amount of
the reward you could acquire, you shall bear any risks arising out of
Depository Service.
9. Other services that Cloudarium would like to
provide.
Users who use Crust Wallet must understand that:
1. In order to keep the decentralization feature of
blockchain and to protect the security of your digital Tokens, Cloudarium
offers decentralized service which is largely different from the banking and
financial institutions. Users shall understand that Cloudarium DOES NOT provide
the following services:
a) store Users’ Wallet Password (the password Users
set when creating or importing wallets), Private Key, Mnemonic Words or
Keystore;
b) restore Users’ Wallet Password, Private Key,
Mnemonic Words or Keystore;
c) freeze the wallet;
d) report the loss of wallet;
e) restore the wallet;
f) rollback transactions.
2. Users shall take care of their mobile devices,
back up the Crust Wallet App, and back up the Wallet Password, Mnemonic Words,
Private Key and Keystore by themselves. If your mobile device is lost, your Crust
Wallet App or your wallet is deleted and not backed up, your wallet is stolen
or you forget your Wallet Password, Private Key, Mnemonic Words or Keystore, Cloudarium
is not able to recover the wallet or restore Wallet Password, Private Key,
Mnemonic Words or Keystore. Nor can Cloudarium cancel transactions for the
mishandling of Users (such as typing in wrong addresses for transactions).
3. Crust Wallet does not support all existing Tokens.
Do not use Crust Wallet to handle any non-supported Tokens.
4. Crust Wallet is only a tool for Users to manage
their Tokens and is not an exchange or a trading platform. For the purpose of
this Agreement, the word “transactions” only means transferring and receiving
Tokens, which is substantially different from transactions on the exchanges and
trading platforms.
5. The DApps integrated into Crust Wallet include
those developed independently by Cloudarium and those developed by third
parties. Crust Wallet only acts as a blockchain browser for those
third-party-developed DApps. Users shall, at their sole discretion, decide
whether there would be any risks to accept the services provided by or to
conduct transactions on the third-party-developed DApps.
IV. Your Rights and Obligations
1. Create or Import Wallet
a) Create or import wallet: you are entitled to use Crust
Wallet on your mobile device to create and/or import wallet, set Wallet
Password and use your wallet on Crust Wallet to transfer and receive Tokens on
blockchain.
b) Identification verification: Specific Users will
be asked to complete identification verification before using Crust Wallet to
comply with related laws and regulations, according to the notification of Crust
Wallet. Specific Users may be asked to provide Personal Information including
but not limited to name, identification card number, cell phone number, bank
card information, etc., without which the Specific Users will not be able to
use certain services and the Specific Users alone shall be responsible for the
loss caused by their delay in completing the verification.
c) Cloudarium may develop different versions of Crust
Wallet for different terminal devices. You shall download and install
applicable version. If you download and install Crust Wallet or other
application with the same name as “Crust Wallet” from any unauthorized third
party, Cloudarium cannot guarantee the normal operation or security of such
application. Any loss caused by using such application shall be borne by you.
d) A previous version of Crust Wallet may stop to
operate after a new version is released. Cloudarium cannot guarantee the
security, continuous operation or customer services for the previous version.
Users shall download and use the latest version.
2. Use of Crust Wallet
a) Users shall take care of their own devices, Wallet
Password, Private Key, Mnemonic Words and Keystore by themselves. Cloudarium
does not store or hold the above information for Users. You shall be
responsible for any risks, liabilities, losses and expenses which result from
frauds, you losing your mobile device, disclosing (whether actively or
passively) or forgetting Wallet Password, Private Key, Mnemonic Words or
Keystore, or your wallet being attacked.
b) Follow the Alert. You understand and agree to
follow the Alert pushed by Crust Wallet. You shall be responsible for any
risks, liabilities, losses and expenses which result from your failure to
comply with the Alert.
c) You understand that Crust Wallet undertakes no
responsibility to conduct due diligence on the services or transactions
provided by third-party-developed DApps. You shall make investment decisions
rationally and assume the risks by yourself.
d) Complete the identification verification. If Crust
Wallet reasonably deems your operation or transactions to be abnormal, or
considers your identification to be doubtful, or Crust Wallet considers it
necessary to verify your identification documents or other necessary documents,
you shall cooperate with Crust Wallet and provide your valid identification
documents or other necessary documents and complete the identification
verification in time.
e) Transfer of Tokens
i. You understand that you may be subject to daily
limits on the amount and times of transfers according to your location,
regulatory requirements, transferring purposes, risk control by Crust Wallet,
or identification verification.
ii. You understand that blockchain operations are
“irrevocable”. When you use Crust Wallet to transfer Tokens, you shall be
responsible for the consequences of your mishandling of the transfer (including
but not limited to wrong address, problems of the node servers selected by
you).
iii. You understand that the following reasons may
result in “transfer failed” or “mining overtime”
insufficient balance in wallet;
insufficient gas for transaction;
blockchain’s failure to execute the code of smart
contracts;
the transfer amount exceeds the transfer limits
imposed by authorities, Crust Wallet or laws or regulations;
technical failure of the network or equipment;
abandoned transactions result from blockchain network
congestion or failure;
the wallet address of yours or your counterparty’s is
identified as special addresses, such as high-risk address, exchange address,
ICO address, Token address etc.
iv. You understand that Crust Wallet is only a tool
for transfer of Tokens. Cloudarium shall be deemed to have fulfilled its
obligations once you have finished the transfer and shall not be held liable
for any other disputes.
f) Compliance. You understand that you
shall abide by PRC laws, regulations and policies when you use Crust Wallet or
the DApps on Crust Wallet.
g) Notifications. Crust Wallet may send
notifications to you by web announcements, e-mails, text messages, phone calls,
Notification Centre information, popup tips or client-end notices (e.g.,
information about your transfer or suggestions on certain operations) which you
shall be aware of timely.
h) Service fees and taxes.
i. Crust Wallet does not charge you any service fees
or handling fees for the time being. Crust Wallet may reach an agreement with
you or announce rules regarding service fees in the future;
ii. You need to pay gas when you transfer Tokens, the
amount of which would be on your sole discretion and would be collected by
certain blockchain system;
iii. You understand that under some specific
circumstances, your transfer of Tokens may fail due to instable network, but
you may still be charged gas by certain blockchain system;
iv. You shall bear all the applicable taxes and other
expenses occurred due to your transactions on Crust Wallet.
V. Risks
1. You understand and acknowledge that the blockchain
technology is a field of innovation where the laws and regulations are not
fully established. You may be faced with material risks including instability
of technology or failure of Tokens redemption. You also understand that Tokens
have much higher volatility comparing to other financial assets. You shall make
investment decisions and hold or dispose of the Tokens in a reasonable way and
corresponding to your financial status and risk preferences. You also
acknowledge that the market information is captured from exchanges by Crust
Wallet and may not represent the latest or the best quotation of each Token.
2. If you or your counterparty fails to comply with
this Agreement or fails to follow the instructions, tips or rules on the
website or on the page of the transaction or payment, Crust Wallet does not
guarantee successful transfer of the Tokens and Crust Wallet shall not be held
liable for any of the consequences of such failure. If you or your counterparty
has already received the payment in Crust Wallet wallet or third-party wallet,
you understand that transactions on blockchain are irreversible and
irrevocable. You and your counterparty shall assume the liabilities and
consequences of your transactions.
3. When you use third-party-developed DApps
integrated in Crust Wallet, Cloudarium strongly suggest you read this Agreement
and Crust Wallet’s Alert carefully, get familiar with the counterparty and the
product information and evaluate the risks before you make transactions on such
DApps. You understand that such transactions and corresponding contractual
relationship are between you and your counterparty. Crust Wallet shall not be
held liable for any risks, responsibilities, losses or expenses occurred due to
such transactions.
4. It is your sole responsibility to make sure that
your counterparty is a person with full capacity for civil acts and decide
whether you shall transact with him/her.
5. You shall check the official blockchain system or
other blockchain tools when you receive Alert such as “transaction failed” or
“mining overtime” in order to avoid repetitive transfer. If you fail to follow
this instruction, you shall bear the losses and expenses occurred due to such
repetitive transfer.
6. You understand that after you create or import
wallet on Crust Wallet, your Keystore, Private Key and Mnemonic Words are only
stored on your mobile device and will not be stored in Crust Wallet or on the
servers of Cloudarium. You may change another mobile device to use Crust Wallet
after you follow the instructions on Crust Wallet to backup your wallet. If you
lose your mobile device before you could write down or backup your Wallet
Password, Private Key, Mnemonic Words or Keystore, you may lose your Tokens and
Cloudarium is unable to restore them. If your Wallet Password, Private Key,
Mnemonic Words or Keystore is disclosed or the device which stores or holds
your Wallet Password, Private Key, Mnemonic Words or Keystore is hacked or
attacked, you may lose your Tokens and Cloudarium is unable to restore them.
You shall bear the foregoing losses on your own.
7. We suggest you backup your Wallet
Password and Keystore when you create or import wallet by writing them down on
papers or backup them in password management apps. Please do not use electronic
methods such as screenshots, e-mails, note-taking apps in cell phones, text
messages, WeChat or QQ to backup any of the above information.
8. In order to avoid potential security risks, we
suggest you use Crust Wallet in a secured network environment. Please do not
use a jailbreak or Rooted mobile device.
9. Please be alert to frauds when you use Crust
Wallet. If you find any suspicious conducts, we encourage you to inform us
immediately.
VI. Change, Suspension, Termination of Cloudarium Service
1. You acknowledge and accept that Cloudarium may, at
its sole discretion, provide only a part of services for the time being,
suspend certain services or provide new services in the future. When we change
our services, your continuous use of Crust Wallet is deemed as your acceptance
of this Agreement and revisions of this Agreement.
2. You understand that Cloudarium may suspend
services under the following circumstances:
a) due to the maintenance, upgrading, failure of
equipment and blockchain system and the interruption of communications etc.,
which lead to the suspension of the operation of Crust Wallet;
b) due to force majeure events including but not
limited to typhoon, earthquake, tsunami, flood, power outage, war, or terrorist
attacks, or computer viruses, Trojan Horse, hacker attacks, system instability
or government behaviors and other reasons, Cloudarium is unable to provide
services or in Cloudarium’ reasonable opinion, continuous provision of services
would result in significant risks;
c) due to other events which Cloudarium cannot
control or reasonably predicate.
3. Cloudarium reserves the right to unilaterally
suspend or terminate all or part of the function of Crust Wallet under the
following circumstances:
a) death of Users;
b) if you steal others’ wallets information or mobile
devices;
c) if you provide false Personal Information on Crust
Wallet;
d) if you refuse to allow mandatory update of Crust
Wallet;
e) if you use Crust Wallet to commit illegal or
criminal activities;
f) if you hinder the normal use of Crust Wallet by
other Users;
g) if you pretend to be staff or management personnel
of Cloudarium;
h) if you threaten the normal operation of Cloudarium
computer system by attack, invasion, alternation or any other means;
i) if you use Crust Wallet to send spams;
j) if you spread rumors which endanger the goodwill
of Cloudarium and Crust Wallet;
k) if you conduct any illegal activities, breach this
Agreement etc. or other circumstances under which Cloudarium reasonably considers
necessary to suspend services.
4. You are entitled to export your wallets within a
reasonable amount of time if Cloudarium changes, suspends or terminates its
services.
VII. Your Representations and Warranties
1. You shall comply with: 1) all applicable laws and
regulations of PRC and 2) all applicable laws and regulations of the country or
area you reside in. You shall not use Crust Wallet for any unlawful purposes or
by any unlawful means.
2. You shall not use Crust Wallet to commit any
illegal or unlawful activities, including but not limited to:
a) activities opposing the basic principles set forth
in the PRC’s Constitution, endangering national security, disclosing state
secrets, overturning the government or undermining national unity;
b) any illegal conducts, such as money laundering,
illegal fund raising etc.;
c) accessing Cloudarium services, collecting or
processing the content provided by Cloudarium, intervening or attempting to
intervene any Users, by the employment of any automated programs, software,
network engines, web crawlers, web analytics tools, data mining tools or
similar tools etc.;
d) providing gambling information or inducing others
to engage in gambling;
e) invading into others’ Crust Wallet wallets to
steal Tokens;
f) engaging in any inaccurate or false transactions
with the counterparty;
g) committing any activities which harms or attempts
to harm Crust Wallet service system and data;
h) other activities which Cloudarium has reason to
believe are inappropriate.
3. You understand and accept that you shall be
responsible for any violation of law (including but not limited to the
regulations of the Customs and Tax) or for breach of this Agreement by you and
shall indemnify Cloudarium against the losses, the third-party claims or
administrative penalties against Cloudarium incurred by such violation or
breach, including reasonable attorney’s fees.
4. You confirm that you will pay the service fees
charged by Cloudarium in time (if applicable). Cloudarium reserves the right to
suspend the services when the User fails to pay service fees (if applicable).
VIII. Privacy Policy
1. Your privacy is of utmost importance for Cloudarium.
Please refer to Crust Wallet Privacy Policy as updated by us from time to time
for relevant privacy protection policies.
IX. Disclaimer and Limitation of Liability
1. Cloudarium only undertakes obligations expressly
set forth in this Agreement.
2. YOU ACKNOWLEDGE AND ACCEPT THAT, TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE PRC LAW, Crust Wallet IS PROVIDED ON AN “AS IS”,
“AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. Cloudarium shall not be held liable
for malfunction of Crust Wallet which results from the following reasons:
a) system maintenance or upgrading of Crust Wallet;
b) force majeure, such as typhoon, earthquake, flood,
lightning or terrorist attack etc.;
c) malfunction of your mobile device hardware and
software, and failure of telecommunication lines and power supply lines;
d) your improper, unauthorized or unrecognized use of
Cloudarium services;
e) computer viruses, Trojan Horse, malicious program
attacks, network congestion, system instability, system or equipment failure,
telecommunication failure, power failure, banking issues, government acts etc.;
f) any other reasons not imputed to Cloudarium.
3. Cloudarium shall not be held liable under the
following circumstances:
a) Users lose their mobile devices, delete Crust
Wallet applications and wallets without back-up, forget Wallet Passwords,
Private Keys, Mnemonic Words, Keystores without back-up, which result in the
loss of their Tokens;
b) Users disclose their Wallet Passwords, Private
Keys, Mnemonic Words, Keystores, or lend or transfer their Crust Wallet wallets
to others, or authorize others to use their mobile devices or Crust Wallet
wallets, or download Crust Wallet applications through unofficial channels, or
use Crust Wallet applications by other insecure means, which result in the loss
of their Tokens;
c) Users mishandle Crust Wallet (including but not
limited to wrong address, failure of the node servers selected by you), which
result in the loss of Tokens;
d) Users are unfamiliar with the knowledge of
blockchain and their mishandling of Crust Wallet results in loss of their
Tokens;
e) Crust Wallet is unable to copy accurate
transaction records due to system delay or blockchain instability etc.;
f) Users shall undertake the risks and consequences
of their transactions on the third-party-developed DApps.
4. You understand that Crust Wallet is
only an management tool for Tokens which is incapable to control the
quality, security and legitimacy of products and services provided by the
third-party-developed DApps, or the authenticity and accuracy of their
information and their capabilities to fulfill the obligations under the agreements
with you. You, at your sole discretion, decide whether to transact on the
third-party-developed DApps. It is the third-party-developed DApps, instead of Crust
Wallet, that transact with you. We kindly remind you to carefully review the
authenticity, legitimacy, and effectiveness of related information provided by
the third-party-developed DApps before you decide to use the DApps. In
addition, you shall also assume all the risks arising from the transactions
between you and any third party exchanges.
5. You acknowledge that Crust Wallet may provide
services to you and your counterparties simultaneously and you agree to waive
any actual or potential conflicts of interests and will not claim against Cloudarium
on such base or burden Cloudarium with more responsibilities or duty of care.
6. Cloudarium does not warrant that:
a) services provided by Cloudarium would satisfy all
your needs;
b) all techniques, products, services, information or
other materials from Cloudarium would meet your expectations;
c) all the transaction information in digital tokens
markets captured from the third party exchanges are prompt, accurate,
complete, and reliable;
d) your counterparties on Crust Wallet will perform
their obligations in the transaction agreements with you timely.
7. In any case, the total liability for Cloudarium
under this Agreement shall not exceed the greater of:
a) RMB value of 10 CRU; or
b) ￥500 RMB.
8. You are aware that Crust Wallet is only a tool for
Users to manage their Tokens and to display transaction information. Cloudarium
does not provide legal, tax or investment advice. You shall seek advice from
professional legal, tax, and investment advisors. In addition, Cloudarium shall
not be liable for any investment loss, data loss etc. during your use of our
service.
9. You understand that we may change our entry
standards, limit the range and ways to provide services for specific Users etc.
at any time in accordance with PRC laws and regulations.
10. Breach of Contract
10.1 If Cloudarium discovers or receives a report or
complains from another person that the user has violated the terms of this
Agreement, Cloudarium reserves the right to delete and block the related
content, and depending on the circumstances of the act issuing the punishment,
including but not limited to warnings, restrictions or prohibitions on the use
of some or all of the features, account bans until cancellations, and
announcing the disposal results.
10.2 You understand and agree that you shall be
solely liable for any claims, or losses claimed by third parties as a result of
your breach of this Agreement or the relevant Terms of Service, and you shall
be liable for any loss Cloudarium suffered.
X. Entire Agreement
1. This Agreement incorporates Crust Wallet Terms of
Service, Crust Wallet Privacy Policy, and other rules (including contents in
the “Support” column) posted by Cloudarium from time to time.
2. If any provision of this Agreement is found by a
court with competent jurisdiction to be invalid, the other provisions of this
Agreement remain in full force and effect.
3. This English version and other translated version
of this Agreement (if any) are provided for the convenience of Users, and are
not intended to revise the Chinese version of this Agreement. If there is any
discrepancy between the Chinese version and non-Chinese version of this
Agreement, the Chinese version shall prevail.
XI. Intellectual Property Rights Protection
1. Crust Wallet is an application developed and owned
by Cloudarium. The intellectual property rights of any contents displayed in Crust
Wallet (including this Agreement, announcements, articles, videos, audios,
images, archives, information, materials, trademarks or logos) are owned by Cloudarium
or the third party licensors. Users can only use the Crust Wallet
applications and its contents for the purpose of holding and managing their
Tokens. In particular, without prior written consent from Crust Wallet or
the third party licensors, no one shall use, modify, decompile,
reproduce, publicly disseminate, alter, distribute, issue or publicly publish
the abovementioned applications and contents.
XII. Governing Law and Dispute Resolution
1. The validity, interpretation, alternation,
enforcement, dispute resolution of this Agreement and its revised versions
shall be governed and construed in accordance with the laws of PRC. Where there
is no applicable law, this Agreement shall be interpreted by applicable
commercial and/or industrial practices.
2. If any dispute or claim in connection with this
Agreement arises between you and Cloudarium, the parties shall first attempt to
resolve the dispute or claim through amicable negotiations in good faith. If
the parties cannot reach an agreement, either party may sue the other party at
the competent court where Cloudarium is located.
XIII. Miscellaneous
1. If you live outside of PRC, you shall fully
understand and conform to the laws, regulations and rules in your jurisdictions
which are relevant to use of Cloudarium services.
2. During your use of Cloudarium services, if you
come across any problems, you can contact us through the submission of your
feedbacks on Crust Wallet.
3. This Agreement is accessible for all Users on Crust
Wallet. We encourage you to read this Agreement each time you log onto Crust
Wallet.
4. This Agreement shall become effective on September
26, 2017.
As for any issues not covered in this Agreement, you
shall comply with the announcements and relevant rules as updated by Cloudarium
from time to time.
Cloudarium Co., Ltd.
Crust Wallet Privacy Policy
Last Updated: Oct 17, 2020.
Dear Users,
Cloudarium Co., Ltd. (“Cloudarium” or “we”) respects
and protects the privacy of Users (“you” or “Users”). Cloudarium will collect
and use your Personal Information, generated from your use of Crust Wallet, in
accordance with this Privacy Policy (“Policy”).
Cloudarium recommends that you shall carefully read
and understand the whole contents of this Policy before your use of the product
(“Crust Wallet”). Additionally, significant information including the
Disclaimer is in bold form in this Policy. Definitions of key words in this
Policy are consistent with those in the Crust Wallet Terms of Service of Cloudarium.
Cloudarium reserves the right to update this Policy
online from time to time, and the new policy will immediately replace the older
one once posted. In particular, if you do not accept the revised policies,
please immediately stop your use of Crust Wallet. Your continuous use of Crust
Wallet will be regarded as your acceptance of the revised policy. Furthermore,
the revised policies will take into effect immediately upon being posted on Crust
Wallet.
You acknowledge and accept that this Policy and other
relevant rules apply to Crust Wallet and the DApps owned by Cloudarium on Crust
Wallet.
1. Information We Collect
We collect your information in order to provide the
services you requested on Crust Wallet, and we highly value the protection for
your privacy. We strictly abide by the principle of “lawful, justifiable and
necessary” during our collection of your information. You acknowledge that, if
you do not provide us with necessary information, your user experiences on Crust
Wallet may be influenced.
1.1 We may collect your Personal Information,
including but not limited to your mobile device information, operation records,
transaction records and wallet addresses.
1.2 In order to satisfy your needs for specific
services, we may collect your name, bank card number, telephone number, email
address etc.
1.3 You confirm that your Wallet Password, Private
Key, Mnemonic Words, Keystore on Crust Wallet are not stored or synchronized on
Cloudarium’ servers. Cloudarium does not offer the service to restore your
Wallet Password, Private Key, Mnemonic Words or Keystore.
1.4 Apart from the foregoing provisions, when you are
using specific function of Crust Wallet, we may give you special notification
to ask for more Personal Information. Your objection to provide more
information will be regarded as your choice not to use this specific function
of Crust Wallet.
1.5 After you link to the third-party-developed DApps
from Crust Wallet, your Personal Information will be collected and held by the
third-party-developed DApps instead of being collected or held by Crust Wallet.
1.6 To the extent permitted by PRC laws and
regulations, Cloudarium may collect and use following Personal Information
without your prior consent or authorization:
a. information related to national security and
national defense;
b. information related to public security, public
health, significant public interests;
c. information related to criminal investigation,
prosecution, trial and enforcement;
d. the Personal Information collected is publicized
by yourself;
e. the Personal Information is collected from legally
publicly disclosed information, such as legal news reports, government
information disclosure and other channels;
f. the Personal Information is necessary to maintain
the security and compliance of services, such as to detect or to solve the
malfunction of products and services;
g. other circumstances prescribed by laws and
regulations.
1.7 We collect information in the following ways:
a. Information you give us. For example, you fill in
your name, telephone number, or bank card number in “My Account” column or you
provide your email address when submitting feedbacks, or you give extra
information to us when you use our specific services.
b. we collect information during your use of Crust
Wallet, including your mobile devices information and your operation records on
Crust Wallet etc.
c. we copy all or part of your transaction records on
blockchain. However, Users shall refer to the blockchain system for the latest
transaction records.
2. How We Use Your Information
2.1 We may associate you with your wallet by the
unique serial number of your mobile device.
2.2 We may promptly push important notifications to
you, such as software update, update of Terms of Service and this Policy.
2.3 We offer you the “Touch ID” option in the
“Settings” column of Crust Wallet to provide you with a convenient and safe way
to manage your digital Tokens.
2.4 We deal with your feedbacks by using the Wallet
Address and the mobile device information provided by you.
2.5 We may collect your Personal Information to
conduct our internal audit, data analysis and research etc. to enhance our
services.
2.6 According to Crust Wallet Terms of Service and
other rules of Cloudarium, Cloudarium will manage and handle the use behaviors
of Users through Users’ information.
2.7 We may use your information in accordance with
laws, regulations and to cooperate with regulatory authorities.
3. How You Control Your Own Information
You are entitled to control your Personal Information
provided to Crust Wallet:
3.1 You may import your other wallets into Crust
Wallet through synchronization of wallets and you may export your wallets from Crust
Wallet to other Tokens management wallets. Crust Wallet will display the
information of imported wallets to you.
3.2 You may add or delete Tokens, transfer and
collect Tokens using the “Assets” column.
3.3 You understand that you may handle the following
operations in the “Profile” column on Crust Wallet:
a. in the “Contacts” column, you may view and edit
your “Contacts”;
b. in the “Settings” column, you may choose not to
open “Touch ID”, which means you may refuse to use the Touch ID verification
service provided by Apple Inc.;
c. in the “Profile” column, you do not have to
provide your name, telephone number, bank card number information. But if you
wish to use specific services, you may need to provide the foregoing
information;
d. in the “Feedback” column, you may submit any
questions or suggestions for Crust Wallet at any time. We are glad to
communicate with you to improve our services.
3.4 When we collect information from you for a
specific purpose, we will ask for your consent in advance to which you are
entitled to refuse. However, you understand that when you refuse to give such
consent, you also give up the choice to use specific services provided by Crust
Wallet.
3.5 You acknowledge that since blockchain is an open
source system, your transaction records are automatically public and
transparent in the whole blockchain.
3.6 You understand that after you link to the
third-party-developed DApps from Crust Wallet, the Crust Wallet Terms of
Service and Crust Wallet Privacy Policy will no longer apply. You are
encouraged to carefully review its privacy policies and related terms of
service before you start to use the third-party-developed DApps.
3.7 You are entitled to ask us to update, revise, and
delete your relevant information.
3.8 We reserve the right to collect your information
without your prior authorization or consent according to the Article 6 of
Section 1 of this Policy.
4. Information We may Share or Transfer
4.1 The Personal Information collected and generated
by Cloudarium during its operation within the territory of PRC shall be stored
within the territory of PRC. If we need to transfer your Personal Information
abroad, we shall obtain your prior consent and conduct the cross-border data transfer
in accordance with PRC laws, regulations and policies and undertake the
confidentiality obligations to protect your Personal Information.
4.2 Cloudarium will not share with or transfer your
Personal Information to any third party without your prior consent, except for
the following circumstances:
a. you have expressly provided your prior consent or
authorization;
b. the collected Personal Information is publicized
by yourself;
c. the Personal Information is collected from public
information which was legally disclosed, such as news (lawfully reported),
government information disclosure and other channels;
d. we may share your Personal Information with our
affiliates only when necessary and to the extent permitted by this Policy;
e. in order to abide by applicable laws, regulations,
legal procedures, and administrative or judiciary authorities;
f. in the case of mergers and acquisitions, if
transfer of Personal Information is involved, Cloudarium may require the
receivers of Personal Information to be continuously bound by this Policy.
5. How We Protect Your Information
5.1 If Cloudarium terminates operation, Cloudarium
will stop the collection of your Personal Information in time, post the
announcement on Crust Wallet and delete or anonymize your Personal Information
held by us within a reasonable period.
5.2 To protect your Personal Information, Cloudarium
may adopt data security techniques, improve internal compliance levels, provide
security training for our staff, and set security authority for access to
relevant data to protect your Personal Information. And Cloudarium will use the
variety of security technologies and related management systems to minimize the
risks of your information from being leaked, damage, misuse, unauthorized
access, unauthorized disclosure, and change. In addition, Cloudarium will take
other measures which are reasonably necessary to protect your information. For
example, in the development environment, using the identifying information for
statistical analysis; when issuing external research report, the information
contained in the report will be de-identified. Cloudarium stores de-identified information
separately from information that can be used to recover identified individuals,
ensuring that individuals are not re-identified in subsequent processing of
de-identified information.
5.3Cloudarium has established the Personal
Information Protection Responsibility Department to conduct personal
information security impact assessments for the collection, use, sharing,
commissioning of personal information, etc. At the same time, Cloudarium has
established the relevant internal controls system, adopted minimum
authorization principles for staffs who may have access to your information,
systematically monitoring the handling of your information, and continuously
training and improving the awareness of the relevant laws and regulations and
privacy safety guidelines.
5.4 We will send you messages about information
security in the “Notifications” column and update articles concerning the use
of wallets and information protection in the “Support” column on Crust Wallet
for your reference.
Be sure to keep your Wallet password, private key,
mnemonic words, Keystore and other identity elements on your Crust Wallet. When
you use the Services, Crust Wallet will identify you through your login
information and other identity elements. Once you disclose the information, you
may suffer losses, which is not good for you. If you find that your login
information and/or other identity elements may or have been leaked, please
contact us immediately so that we can take appropriate action to avoid or
mitigate the loss.
6. Protection for the Minors
The following special provisions apply to minors who
are under the age of 18 years old:
6.1 The minors shall not use Crust Wallet without the
guidance from their parents or guardians.
6.2 The parents and guardians of the minors shall
provide guidance to the minors on using Crust Wallet after they read this
Policy, Crust Wallet Terms of Service and other relevant rules.
6.3 Crust Wallet will ensure the confidentiality and
security of the minors’ Personal Information in accordance with PRC laws and
regulations.
7. Disclaimer
7.1 After you link to the third-party-developed DApps
from Crust Wallet, the privacy policies of the third-party-developed DApps will
apply. The collection and use of your Personal Information by the
third-party-developed DApps will be controlled neither by Cloudarium, nor by
this Policy. Cloudarium is unable to guarantee that the third-party-developed
DApps will definitely take Personal Information protection measures as required
by Cloudarium.
7.2 You shall carefully select and use the
third-party-developed DApps and protect your Personal Information. Cloudarium
shall not be held liable for the privacy protection obligation of any
third-party-developed DApps.
7.3 YOU ACKNOWLEDGE AND ACCEPT THAT, TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, Cloudarium WILL ADOPT MEASURES AS
REASONABLE AS POSSIBLE TO PROTECT YOUR PERSONAL INFORMATION UNDER CURRENT
TECHNIQUES ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS, TO AVOID
THE DISCLOSURE, TAMPERING OR DAMAGE OF INFORMATION. SINCE Cloudarium TRANSFERS
DATA WIRELESSLY, Cloudarium MAKES NO GUARANTEE ON THE PRIVACY AND SECURITY OF
WIRELESS INTERNET DATA TRANSFERRING.
8. Miscellaneous
8.1 If you are a User outside of PRC, you shall fully
understand and conform to the laws, regulations and rules in your jurisdictions
which are relevant to use of Cloudarium.
8.2 During your use of Cloudarium services, if you
come across any problems related to your Personal Information use, you may
contact us through the submission of your feedbacks on Crust Wallet.
8.3 You may access this Policy and other service
rules of Cloudarium on Crust Wallet. We encourage you to check the Terms of
Service and Privacy Policy of Cloudarium each time you log onto Crust Wallet.
8.4 This English version and other translated version
of this Policy are provided for the convenience of Users, and are not intended
to revise the original Chinese version of this Policy. If there is any
discrepancy between the Chinese version and non-Chinese version of this Policy,
the Chinese version shall prevail.
8.5 This Policy shall become effective on September
26, 2017.
As for any issues not covered in this Policy, you
shall comply with the announcements and relevant rules as updated by Cloudarium
from time to time.
Please understand that the services that Crust Wallet
provides to you are constantly updated and developed. If you choose to use
other services that are not covered in the previous instructions, Crust Wallet
will separately explain to you the scope and purpose of the information
collection based on the page prompts, interaction process, and agreement, and
get your consent. Crust Wallet will use, store, and provide and protect your
information in accordance with this policy and the corresponding user
agreement; if you choose not to provide the above information, you may not be
able to use one or some of the Services, which will not affect your use of Crust
Wallet Other services provided. In addition, the third party entities
may provide services to you through Crust Wallet. When you enter
the service page operated by a third party entity, please note that
the related services provided to you are from the third party, which involving
third-party entities to collect personal information from you. We recommended
that you carefully review the privacy policy or contract with the third-party
entity.
Cloudarium Co., Ltd.